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Dollar General's New Point of Sale Equipment Praised by Blind Community
December 10, 2008
Tactile Devices Will Protect Financial Privacy
GOODLETTSVILLE, Tenn., Dec 10, 2008 (BUSINESS WIRE) --
Dollar General, one of the nation's largest discount retailers, today announced that it has begun installing new point of sale equipment that will protect the privacy of Dollar General shoppers with visual impairments. The new devices have tactile keys arranged like a standard telephone keypad. They will allow Dollar General shoppers who have difficulty reading information on a touch screen to privately and independently enter their PIN and other confidential information.
Dollar General has installed the first tactile devices at several stores in Texas. The new equipment will be installed in all of Dollar General's 8,300 stores in the United States in less than eighteen months.
Today's announcement is the result of collaboration between Dollar General and the American Council of the Blind (ACB) and the American Foundation for the Blind (AFB). Melanie Brunson, Executive Director of the Washington, D.C. based ACB, praised Dollar General's actions: "Dollar General has recognized that customers with visual impairments should not be asked to disclose their PIN and other confidential information when purchasing products and services. We applaud Dollar General's announcement and recognize the company's leadership in acknowledging the needs of blind shoppers."
Lela Behee, a blind Dollar General shopper from Texas, was excited about the company's announcement: "I really enjoy shopping at Dollar General, and now feel confident that I can enter my PIN myself, even though I cannot see the touch screen. I wish more retailers would follow Dollar General's example."
Dollar General Division President of Store Operations and Store Development Kathleen Guion said, "Making our stores and services accessible strengthens our mission of serving others. This is another step in meeting our customers' needs and helping set a higher standard of customer service."
About Dollar General Corporation
Dollar General is the largest discount retailer in the United States by number of stores with more than 8,300 neighborhood stores located in 35 states. Dollar General helps shoppers Save Time. Save Money. Every Day.(R) by offering quality private label and national branded items that are frequently used and replenished such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, house wares and seasonal items at everyday low prices in convenient neighborhood stores. Dollar General is among the largest retailers of top-quality products made by America's most trusted manufacturers such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills, Nabisco, and Fruit of the Loom. The Company store support center is located in Goodlettsville, Tennessee. Dollar General's Web site can be reached at www.dollargeneral.com.
About American Council of the Blind (ACB)
American Council of the Blind is a national consumer-based advocacy organization working on behalf of blind and visually impaired Americans throughout the country with members organized through seventy state and special interest affiliates. ACB is dedicated to improving the quality of life, equality of opportunity and independence of all people who have visual impairments. Its members and affiliated organizations have a long history of commitment to the advancement of policies and programs which will enhance independence for people who are blind and visually impaired. More information about ACB can be found by visiting www.acb.org.
About American Foundation for the Blind
The American Foundation for the Blind (AFB) is a national nonprofit that expands possibilities for people with vision loss. AFB's priorities include broadening access to technology; elevating the quality of information and tools for the professionals who serve people with vision loss; and promoting independent and healthy living for people with vision loss by providing them and their families with relevant and timely resources. AFB is also proud to house the Helen Keller Archives and honor the over forty years that Helen Keller worked tirelessly with AFB. For more information visit www.afb.org.
SOURCE: Dollar General
For Dollar General
Tawn Earnest, 615-855-5209
For the ACB, CCB and AFB
American Foundation for the Blind
Caitlin McFeely, Communications Specialist, 212-502-7674
American Council of the Blind
Melanie Brunson, Executive Director, 202-467-5081
Copyright Business Wire 2008
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